Welcome to The Pizza Vallay. By accessing or using our website or placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

• These terms apply to all users of the website and customers placing orders via our online platform or by phone.

• The Pizza Vallay reserves the right to update or modify these terms at any time without prior notice. Continued use of the website signifies acceptance of any changes.

2. Ordering

• All orders are subject to availability and confirmation.

• The Pizza Vallay reserves the right to refuse or cancel any order due to errors in pricing, availability, or suspicion of fraudulent activity.

• Prices listed are in the local currency and inclusive of applicable taxes unless otherwise stated.

3. Delivery

• Delivery times are estimates and may vary depending on location, weather, and order volume.

• The Pizza Vallay will make every effort to deliver your order on time. However, delays may occur beyond our control.

• Customers must provide accurate delivery information. The Pizza Vallay is not responsible for delays or failed deliveries due to incorrect details.

4. Returns and Refunds

• If there is an issue with your order (e.g., incorrect item, missing product, or quality concern), please contact us within 30 minutes of delivery.

• Refunds or replacements will be provided at our discretion after reviewing the issue.

• Orders cannot be returned once accepted unless there is a valid issue.

5. Offers and Promotions

• Promotions, coupons, and discounts are subject to change without notice and may have limited availability.

• Only one offer can be used per order unless explicitly stated otherwise.

• The Pizza Vallay reserves the right to cancel or modify any promotional offer.

6. Intellectual Property

• All content on this website, including logos, images, text, and designs, is the property of The Pizza Vallay and is protected by intellectual property laws.

• You may not use, reproduce, or distribute our content without prior written permission.

7. Privacy

• Personal information collected is handled in accordance with our Privacy Policy.

• We do not share customer information with third parties except as required to process orders or comply with legal obligations.

8. Limitation of Liability

• The Pizza Vallay is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

• We do not guarantee that our website will be free from viruses or other harmful components.

9. Governing Law

• These terms shall be governed and interpreted in accordance with the laws of the country or state in which The Pizza Vallay operates.

10. Contact

For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 Email: support@thepizzavallay.com
📞 Phone: +315535434354